Jetty Support: Documentation

CRM – Companies

Problem solved: Handles all companies involved in a project.

Description: The Companies section is a feature available in some versions of Jetty that handles all companies involved in a project. This also the place where uses can add companies to a project. Once a company has been added to the project, the CRM will automatically show what people that are tied to a company. Data from CRM – Companies can be automatically entered into contracts/offers, which are created in the Contracts function.

There are five blocks:

Add New Company – Company data.

 

16 - Add new Company - BE - 2

General Info – Company data.

Addresses – Address data for a company.

Contact Logs – Logging of contacts with this company.

People – Contacts files accessible within the company.

Available fields:

Add New Company

  • Name – The name of the company being added.
  • Organization Number – This is the organization/registration/VAT number.
  • Street – The company’s stress address.
  • Zip Code – The zip code for the company’s address.
  • City – The city for the company’s address.
  • Country – The country for the company’s address.
  • Phone – The phone number for the company being added.
  • Email – The email address for the company being added.

General Info

  • Organization Number – The is the organization/registration/VAT number.
  • Website – The website for the company being added.
  • Type – This is a tag feature used for classifying the segment that the company is in.
  • Industry – This is a tag feature used for classifying the industry that company is in.
  • Notes – Open text section to specify any details about the company not previously mentioned.

Addresses

  • Type – This is a tag feature used to add multiple addresses, such as postal address, visiting address, delivery address etc.
  • Street – The street address related to the tag selected.
  • Zip code – The zip code related to the tag selected.
  • City – The city related to the tag selected.
  • Country – The country related to the tag selected.
  • Phone – The phone number related to the tag selected.
  • Email – The email address related to the tag selected.

People
In CRM/Companies, people tied to a company are shown read only. In order to edit a person, you must click the “GO TO” button. In order to add a person from this view, you should click to “Add Another Person”.

  • Full Name – The full name of the person being added.
  • Title – The job title of the person being added.
  • Email – The email of the person being added.
  • Phone – The phone number of the person being added.

Contact Logs
In CRM/Companies, contact logs are shown in a list. In order to edit a log, you should click the “GO TO” button. In order to add a log from this view, you must click to “Add Another Log”. The feature is used for keeping track of contact you have had with the company

  • Title – The type of contact the was had with the company (ex. phone call, email, etc).
  • Person Contacted – The full name of the person that was contacted.
  • Type – This is a tag feature is used to further define and categorize the type of interaction that took place.
  • Date – Select the date this interaction took place.
  • Notes – Open text section to place further details as needed.
  • Added By – This is automated and cannot be edited.

See also:

CRM – People

Block: Contracts

Stages – Contacts

Block: Contacts